By Dave Pearson | Project Manager
My support for K and her family sometimes involves transporting the family to and from the hospital for appointments. On this particular day, I was visiting K in hospital, she was an inpatient and had been admitted with an infection. K is 12 months post heart transplant and has to be monitored during any infection. She had been in hospital for a week. Dad informed me that K was being discharged that afternoon. He told me that he could phone mum who would have to get K’s sister ready before coming to pick them up (mum and sister have cardiomyopathy and would take a while before they could come to collect them)
I advised dad that I had two other visits but if he wanted transport home, I could take them on my way to my next visit. Dad was very appreciative and accepted my offer.
On the journey home, dad was able to discuss concerns about his partner and daughters condition. I enabled him to talk and I listened.
This shows how Family Support Worker’s can be flexible with the support they can offer families. This support meant that the family were home within half an hour of being discharged instead of hours waiting for hospital transport or K’s mother.
It also allowed mum to relax and not rush to leave the house. Both herself and K’s sister were able to be at home, waiting for K and dads long awaited return home
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