Food Angel- Food Rescue & Food Assistance Program

Tom was a tour guide who lived with his wife and 12-year-old son. Unemployed due to the pandemic, he once enrolled in a security course in hopes of landing a new job. But because of his physical condition and old age, he was unable to find one. He sustained for a period with his own savings and loans from friends, but eventually, he seeked help from our social workers. During the interview, Tom could no longer held back the heavy pressure and emotions and started crying... He felt guilty towards his family, especially his son who had just started secondary school. The only thing he could do was to starve himself and let his family eat first.   

Food Angel launched the "Automated Food Dispenser Service" of Jockey Club Food Assistance Programme to assist cases like Tom, providing them with daily meals along with soup and snacks. Tom feels the heavyweight lifted from his shoulders, that he no longer needs to worry about feeding himself and his family. He kept thanking the community for their support, saying it pushes him to keep trying hard on finding a new job. 

Please continue to support our work so we can carry on to spread love for the needy in our community, especially in this challenging time.

We received a call from a food importer earlier, expressing his intention to donate a few cargo containers of frozen chicken wings to Food Angel. Due to the pandemic, many shipments are delayed, causing imported containers to be stuck at the Hong Kong transfer station.The importer refused to accept the goods as he has to pay an expensive storage fee, thus he decided to make a donation to Food Angel to cut further loses.

For safety reasons, our QA team sent the sample of the chicken wings to the lab for test. After receiving a satisfactory result, our kitchen accepted a portion of the product, and shared the rest with our charity partners. We were all thrilled to receive the unexpected meat donation, and were looking forward to trying different cooking methods of chicken wings.

Receiving a food donation in large quantity is an operational challenge, as we need to handle the food before expiry in a timely manner, and our chef team has to come up with creative ways to treat the food to create a variety of menus. We were fortunate to solve the storage issue, as a warehouse offered assistance with instant storage rental. It was all worth the effort when we saw the joy on our service users’ faces.